Support question: How can I free space on my Macs Hard Drive?

Here’s a question I received recently, for the benefit of all of my San Francisco and international clients and readers, I’ve posted my answer with it.

Hello Brendan

I keep getting an error message that my startup disk is almost full and that I should delete some files. I have deleted some and still get this message. Any thoughts on why this is suddenly occurring and suggestions for what specifically I should be deleting? That would be much appreciated as I would not want to lose anything if possible. Thanks!

Randi

Hi Randi,

Thanks for writing, as a first step, make sure that you are “Emptying” the “Trash”, when you delete files, they are actually sent to the “Trash”, and, once a week or month, that bin should be emptied, to do this, click on the small icon of a trash container in your dock. Once that window pops up on screen, you’ll click “Finder” in the Menu Bar and then click “Empty Trash”

If you still have trouble making space on your Hard Drive, we could have a meeting or phone support call at your convenience.

Thank you very much for getting in touch Randi,

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